FAQs
Have questions? We've got answers. Browse our Frequently Asked Questions to learn more about ULTRA, including purchases, downloads, pre-orders, creator programs, payments, distribution, accounts, and technical support. If you can't find what you're looking for, please contact us here.
Q: What is ULTRA?
A: GMB ULTRA is a creator-first entertainment platform for original, licensed, and community-driven audio storytelling, supported by production, distribution, publishing, and fan engagement. We specialize in the distribution and sale of music, audiobooks, and immersive audio dramas, delivering high-quality digital content to audiences worldwide in a format that preserves the collectible and curated feel of traditional media.
Q: What kind of content do you provide?
A: ULTRA provides four types of content:
(🎙️ Originals)
Original Content - Works created and owned by ULTRA or independent creators.
(🤝 Licensed)
Licensed Content - Works distributed with the authorization of the copyright owner or their authorized representative.
(🌍 Public Domain)
Public Domain Adaptations - Creative adaptations of works in the public domain.
(❤️ Fan Creations (Free))
Fan Creations - Fan-created projects inspired by existing intellectual property.
Q: What are store credits?
A: Store credits are a great way to purchase content without using your bank cards.
When you make your first purchase, depending on the amount you spend, you'll receive store credits. You can use these credits on your next purchase.
You can also receive credits through reviewing verified and select purchases with a glowing 5-star review.
Q: When do store credits expire?
A: All store credits expire within 30 days of the date you receive them.
Q: Do you sell AI-generated content?
A: While we do not sell AI audio dramas, we may carry AI-generated music and AI-narrated audiobooks. All AI-content is tagged on our platform.
Q: I have original content I want to sell. How do I sell it on ULTRA?
A: We're thrilled to have you as a Publishing Partner. To sell your original audio dramas, audiobooks, and music on ULTRA, you have to use our sister company, RocsciNow. They are the exclusive distributor for ULTRA and can encode your original works to the appropriate formats.
Q: What is the ULTRA Affiliate Program?
A: The ULTRA Affiliate Program allows creators, publishers, influencers, voice actors, and platform owners to earn revenue by distributing premium digital entertainment to their audiences. As an ULTRA Affiliate Partner, you can promote and sell a growing catalog of music, audiobooks, and immersive audio dramas while earning commission on every sale generated through your unique links.
Partners receive simple promotional tools and tracking links, making it easy to integrate ULTRA content into websites, blogs, newsletters, and social platforms. Whether you run a media site, fan community, podcast, or online store, ULTRA provides a seamless way to monetize your audience with high-quality digital content.
Q: What are your royalty rates?
A: For our Publishing Partners, we pay 50% of every sale generated from their products.
For Affiliate Partners, we pay a 10% commission on every sale generated through their unique links on ULTRA.
Q: When do I get paid?
A: As a Publisher Partner, financial reports are issued by the 5th of every month for the previous reporting period. Payments are then paid around the 15th of every month. Payments are made through Stripe.
For example, sales made in January will be reported by February 5th, then payments will be issued by February 15th.
As an Affiliate Partner, payments are also issued around the 15th of every month from the previous sales period. Payments are made through PayPal.
Q: I see content on ULTRA that may infringe on my copyrights. What do I do?
A: If you see a product on ULTRA that may infringe on the copyrights of your intellectual property, we first encourage you to visit our DMCA Copyright & Takedown Policy page to understand our procedures for handling such issues.
Afterward, please contact us through our Contact Us form, and our legal team will review your case.